Get a 360° view on your customer
Any information about your customers' purchasing patterns and habits is very valuable. So are the records of who is in contact with a particular customer or whose invoices are unpaid. Books’ integrated CRM feature provides you with all of this information whenever you require it.
Manage your communications
Contacts with your customers are important to the success of your business. With Books not only can you schedule the calls but also keep track of all the relevant information about a particular call such as corresponding invoices or tasks. Send email letters or faxes to your customers using the predefined mailing lists based on their shopping behaviour.
Make skype calls with Books
Books is fully integrated with Skype. You can make calls to your customers and colleagues from anywhere in Books.
Consolidate your contacts
Books has a single register for all your contacts with whom you do business with. You can store all sorts of information such as person's multiple contact details, job description, salutation information etc. As any other register, contacts register is shared by all parts of the system.
